Shipping policy

Klyvox.store is a registered UK company.

Company Address:
1a Davyhulme Circle, Urmston, Manchester, Greater Manchester, M41 0ST, United Kingdom

Customer Service Contact:

Klyvox.store is committed to delivering products efficiently and reliably across the United Kingdom.

Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and public holidays).
  • Processing includes quality checks and packaging before shipment.

Shipping Time

  • After processing, orders are shipped via standard free shipping.
  • Expected delivery time: 1–6 business days from shipment.

Tracking Your Order

  • Once your order ships, you will receive an email with tracking information.
  • If you do not receive tracking details, contact contact@klyvox.store or +44 7853 166714.

Shipping Delays

  • Delays may occur due to carrier issues, address errors, or unforeseen circumstances.
  • If your order is delayed, contact support, and we will provide updates.

Order Cancellation & Modifications

  • You may request changes or cancellations within 24 hours of purchase.
  • Contact contact@klyvox.store as soon as possible for modifications.
  • After 24 hours, the order may have already entered processing, and changes may not be possible.

Address Accuracy

  • Ensure the correct shipping address when placing an order.
  • Klyvox.store is not responsible for lost packages due to incorrect addresses.

International Shipping

  • Klyvox.store currently ships only within the United Kingdom.
  • International shipping is not available at this time.

Tracking Shows Delivered But Not Received?
If your tracking shows delivered but you have not received your package:

  1. Check with neighbors or household members.
  2. Verify the shipping address in your order confirmation email.
  3. Contact the courier for more details.
  4. If still not located, contact us with proof of non-delivery, and we will assist in resolving the issue, including a refund if necessary.

Contact Us
For shipping-related inquiries:

  • Email: contact@klyvox.store
  • Phone: +44 7853 166714
  • Business Address: 1a Davyhulme Circle, Urmston, Manchester, Greater Manchester, M41 0ST, United Kingdom
  • Opening Hours: Monday – Saturday, 08:00 AM – 05:00 PM