Shipping Policy
Klyvox.store is a registered UK company.
Company Address:
1a Davyhulme Circle, Urmston, Manchester, Greater Manchester, M41 0ST, United Kingdom
Customer Service Contact:
- Email: contact@klyvox.store
- Phone: +44 7853 166714
Klyvox.store is committed to delivering products efficiently and reliably across the United Kingdom.
Processing Time
- Orders are processed within 1–3 business days (excluding weekends and public holidays).
- Processing includes quality checks and packaging before shipment.
Shipping Time
- After processing, orders are shipped via standard free shipping.
- Expected delivery time: 1–6 business days from shipment.
Tracking Your Order
- Once your order ships, you will receive an email with tracking information.
- If you do not receive tracking details, contact contact@klyvox.store or +44 7853 166714.
Shipping Delays
- Delays may occur due to carrier issues, address errors, or unforeseen circumstances.
- If your order is delayed, contact support, and we will provide updates.
Order Cancellation & Modifications
- You may request changes or cancellations within 24 hours of purchase.
- Contact contact@klyvox.store as soon as possible for modifications.
- After 24 hours, the order may have already entered processing, and changes may not be possible.
Address Accuracy
- Ensure the correct shipping address when placing an order.
- Klyvox.store is not responsible for lost packages due to incorrect addresses.
International Shipping
- Klyvox.store currently ships only within the United Kingdom.
- International shipping is not available at this time.
Tracking Shows Delivered But Not Received?
If your tracking shows delivered but you have not received your package:
- Check with neighbors or household members.
- Verify the shipping address in your order confirmation email.
- Contact the courier for more details.
- If still not located, contact us with proof of non-delivery, and we will assist in resolving the issue, including a refund if necessary.
Contact Us
For shipping-related inquiries:
- Email: contact@klyvox.store
- Phone: +44 7853 166714
- Business Address: 1a Davyhulme Circle, Urmston, Manchester, Greater Manchester, M41 0ST, United Kingdom
- Opening Hours: Monday – Saturday, 08:00 AM – 05:00 PM